We’re here to make your shopping experience as easy and enjoyable as possible. This FAQ section answers common questions about our jewelry, orders, shipping, and care. If you don’t see your question listed, feel free to contact us and we’ll be glad to assist you.

Delivery typically takes 3–5 working days, though timeframes may vary during busy periods or around bank holidays.

Yes, we offer worldwide delivery. UK orders over £70 receive free delivery.

Customised jewellery is available upon request. If you are interested, please get in touch with us on Instagram.

You can reach us at info@shumiquajewels.co.uk. We aim to respond as quickly as possible.